Pro-Med Plus is a membership program designed to help cover the costs of an ambulance transport.

Pro-Med Plus

Medicare and insurance co-pays and deductibles continue to rise. Protect your family by joining Pro-Med Plus and give yourself the peace of mind knowing you will receive the best treatment available with no additional out-of-pocket costs.

Will insurance pay my ambulance bill?

Some insurance plans do not cover the full cost of Advanced Life Support ambulance services. Non-members are responsible for all costs not covered by insurance. Pro-Med Plus members never have to pay any out of pocket costs for care that falls within program guidelines. Pro-Med Plus membership fees do not cover the actual cost of service. Acceptance of insurance reimbursement allows us to keep the membership cost affordable and provides us with essential funds to maintain and improve services. For medically necessary transports, Pro-Med bills your insurance and then Pro-Med Plus covers what insurance does not. Plus members have no out-of-pocket expense for medically necessary ambulance service. Pro-Med Plus is a membership program designed to help cover the costs of an ambulance transport. This program covers the applicant, spouse, and minor children living in the same residence. Pro-Med Plus members have no out-of-pocket costs for a medically necessary ambulance service. Treat and release without transportation to a hospital or Pro Care wheelchair transports are NOT covered benefits of this program. Pro-Med Plus starts June 1 and ends May 31 of each year. To join, print, complete, and sign the attached application. Mail it to Pro-Med with your check or money order, or complete the credit card section for payment. You will receive membership cards by mail upon receipt of the application. Terms and conditions are attached to the printable application.

About Your Ambulance Service

Professional Med Team Ambulance (Pro-Med), is a nationally accredited not-for-profit community service that was created in 1986. It is owned by Hackley Health Systems and Mercy General Health Partners, but operates as a self-sufficient company. Pro-Med responds to 9-1-1 emergency calls in Muskegon County and the Hesperia area. It also responds to requests for non-emergency ambulance transportation between health care facilities in Muskegon, Oceana, Mason, Newaygo and Ottawa counties. Our Advanced Life Support (ALS) ambulances are outfitted with cardiac monitoring equipment, defibrillators and approximately 30 medications that can stabilize life-threatening conditions. ALS ambulances are staffed 24 hours a day with experienced and caring paramedics who deliver patient care under physician-approved medical protocols. They also can communicate directly with emergency department physicians while at the patient's side. In most cases, patients are stabilized at the scene and then transported safely to the hospital.

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